Frequently Asked Questions
Everything you need to know about PremiumResume, our templates, AI tools, pricing, and downloads.
Getting Started
PremiumResume is an online resume and cover letter builder with professional templates and AI-powered career tools.
Yes. PremiumResume is available online worldwide wherever you can access our website. Payment options and any applicable taxes are shown at checkout.
Yes. An account allows you to save your resumes, manage your documents, and access career tools.
Yes. Your resumes remain available in your dashboard for future editing.
You do. You retain ownership of the resumes, cover letters, and other content you create. PremiumResume stores and processes your content only to provide the services you use.
Templates
An Applicant Tracking System (ATS) is software employers use to collect, scan, and rank job applications. It parses resume content so recruiters can search and filter candidates efficiently.
An ATS-friendly resume uses clear structure, standard headings, and readable formatting so automated systems can parse your experience accurately. That helps your application reach recruiters instead of being filtered out by parsing errors.
Yes. All PremiumResume templates are designed with ATS compatibility in mind while maintaining a professional appearance.
The Free plan includes 3 basic templates. Premium unlocks all 12 professional templates.
Free vs Premium
The Free plan includes 3 basic templates, resume PDFs without the PremiumResume watermark, unlimited TXT downloads, 3 AI requests per day across all AI-powered tools, and access to career tools with an account.
Premium unlocks all templates, watermark-free cover letter exports, and unlimited AI usage. Career tools and the in-builder cover letter tool are available to all signed-in users.
AI Tools
PremiumResume uses AI to help you write stronger resume content, generate summaries and bullet points, score your resume, analyze ATS compatibility, and tailor resumes to job descriptions. In the cover letter builder, AI can generate and improve cover letter body text using your resume and recipient details, with matching professional templates, live preview, and PDF export. AI features run on the content you provide inside the builder and career tools.
Yes. Signed-in users can access career tools and AI writing helpers in the builder. Free accounts include 3 AI requests per day across all AI-powered tools; Premium includes unlimited AI usage.
No. Your resume data is private and only used to provide the requested features.
Downloads
You can download resumes and cover letters as PDF or TXT. Free resume PDFs are exported without the PremiumResume watermark; cover-letter exports remain branded until you upgrade to Premium.
The free-plan watermark is only used on cover-letter PDFs. Resume exports are kept clean so you can share them without the PremiumResume branding.
Billing
One-time payment. No automatic renewal. Premium access expires automatically after your selected duration. When your access period ends, you may purchase another plan if you wish to continue Premium features.
Yes. Payments are processed securely through Stripe. PremiumResume does not store your full payment card details on our servers.
One-time payment. No automatic renewal. Premium access expires automatically after your selected duration. There is no recurring subscription to cancel — your access simply ends when your selected period expires.
Yes. Premium Access purchases include a 14-day money-back guarantee. If you are not satisfied, you may request a refund within 14 days of purchase.
Read our Refund & Cancellation PolicyStill have questions?
We are here to help. Reach out with any questions, or start building your resume right away.
