Privacy Policy

At PremiumResume, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data when you use PremiumResume.

By accessing or using PremiumResume, you agree to the practices described in this Privacy Policy.

We collect information that you provide directly to us, information generated through your use of our platform, and certain technical information necessary to operate and improve our services.

Account Information

When you create an account, we may collect information such as:

• Full name
• Email address
• Authentication information required to sign in securely

Resume & Career Content

When you use PremiumResume, you may choose to store information including:

• Resume content
• Cover letter content
• Employment history
• Education
• Skills
• Certifications
• Languages
• Projects
• Professional summaries
• Other career-related information you enter into the platform
• You remain the owner of the content you create.

Payment Information

PremiumResume uses Stripe to securely process payments.

We do not store your full credit card or payment card information on our servers. Payment information is handled directly by Stripe in accordance with their privacy practices.

Usage Information

We may collect information about how you interact with PremiumResume, including:

• Features used
• Pages visited
• Documents created
• Downloads performed
• General usage statistics

Device Information

We may automatically collect certain technical information, including:

• IP address
• Browser type
• Operating system
• Device type
• Referring pages
• Approximate geographic region
• Date and time of access

This information helps us maintain security, improve performance, and better understand how our platform is used.

We use your information to operate, maintain, and improve PremiumResume.

This includes using your information to:

• Create and manage your account
• Save your resumes and cover letters
• Generate AI-powered resume and career content
• Provide ATS analysis and other career tools
• Process purchases and payments
• Provide customer support
• Improve the quality, reliability, and security of our platform
• Detect fraud, abuse, and unauthorized activity
• Analyze usage trends to improve the user experience
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy laws, we process personal data only when we have a valid legal basis.

Depending on the circumstances, we process your information based on:

• Performance of a contract (to provide PremiumResume)
• Your consent
• Compliance with legal obligations

Our legitimate interests in operating, securing, and improving the platform, provided those interests do not override your privacy rights

PremiumResume relies on trusted third-party providers to operate our services.

These providers may process personal information only as necessary to provide their respective services.

Current providers include:

• Supabase – authentication, database, and secure data storage
• Stripe – payment processing
• OpenAI – AI-powered writing and career assistance features
• Google Analytics – website analytics and performance measurement (non-essential; used only with your consent)
• Soro – blog and content widget on our Blog page; the widget communicates with Soro's servers and may load Soro-hosted images and article content after you make a cookie choice

Each provider operates under its own privacy policy.

PremiumResume does not control how these providers process data outside the services they perform on our behalf.

We retain personal information only for as long as it is reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

In general:

• Account information is retained while your account remains active.
• Resume and cover letter content is retained until you delete it or close your account.

Payment records may be retained for the period required by applicable accounting and tax laws.

Certain technical logs may be retained for security, fraud prevention, and system maintenance.

When personal information is no longer required, we will securely delete or anonymize it where reasonably practicable and subject to applicable legal requirements.

Depending on your location and applicable privacy laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to applicable legal obligations.
• Request restriction of certain processing activities.
• Object to certain types of processing.
• Request a copy of your personal information in a portable format where applicable.
• Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us at contact@premiumresume.com. We may request additional information to verify your identity before fulfilling your request.

PremiumResume uses cookies and similar technologies to provide essential functionality, improve performance, analyze website usage, and enhance the user experience.

Some cookies are required for the platform to function properly, including authentication and security features provided through Supabase, and payment processing cookies used by Stripe during checkout.

We also use Google Analytics to better understand how visitors use our website and to improve our services. Google Analytics may collect information such as pages visited, session duration, browser type, and device information. Analytics cookies are used only if you choose Accept All or enable analytics in Cookie Settings.

When you first visit PremiumResume, you can choose Accept All, Reject All, or Essential Only / Customize. You can change your analytics preference at any time through Cookie Settings in our website footer.

For more information, please see our Cookies Policy.

PremiumResume may process or store information using service providers located in different countries.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These measures include secure data transmission, access controls, and the use of trusted infrastructure providers.

While we work to protect your information, no method of transmitting or storing data over the internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

PremiumResume is intended for individuals who are at least 18 years old or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

When material changes are made, we will update the Last Updated date at the top of this page. Your continued use of PremiumResume after any changes become effective constitutes acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

PremiumResume

Email: contact@premiumresume.com