Legal

Refund & Cancellation

Our policy for Premium plan purchases, including Silver, Gold, Platinum, and Diamond one-time payments processed through Stripe.

Effective Date: July 21, 2026

Last Updated: July 21, 2026

Refund & Cancellation Policy

At PremiumResume, we want you to be confident in your purchase. This Refund & Cancellation Policy explains when refunds are available and how refund requests are handled for purchases made through PremiumResume.

1. Premium Access Plans

PremiumResume offers one-time Premium Access plans.

These purchases do not automatically renew, and you will never be charged again unless you choose to purchase another plan.

2. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on eligible Premium Access purchases.

If you are not satisfied with your purchase, you may request a refund within 14 days of the original purchase date.

3. Refund Eligibility

To be eligible for a refund:

Your request must be submitted within 14 days of purchase.

You must provide sufficient information for us to locate your order, such as your order confirmation or the email address used during purchase.

We reserve the right to investigate refund requests to help prevent fraud or abuse.

4. Non-Refundable Situations

Refunds may be denied where permitted by applicable law, including when:

The request is submitted after the 14-day refund period has expired.

We determine that the refund request is fraudulent or abusive.

A refund has already been issued for the same purchase.

Nothing in this policy limits any consumer rights that cannot be waived under applicable law.

5. Refund Process

To request a refund, please contact:

contact@premiumresume.com

Include:

  • Your full name
  • Email address used for the purchase
  • Order confirmation (if available)
  • Brief explanation of your request

If your refund is approved, it will be processed to your original payment method.

Depending on your payment provider, refunds may take several business days to appear on your statement.

6. Discounts and Promotional Codes

If you purchased a Premium Access plan using a coupon or promotional discount, any approved refund will be limited to the amount actually paid.

Coupons cannot be applied retroactively after a purchase has been completed.

7. Chargebacks

If you experience an issue with your purchase, we encourage you to contact us before initiating a chargeback with your payment provider.

We are committed to resolving billing issues as quickly and fairly as possible.

8. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time.

When changes are made, we will update the Last Updated date shown at the top of this page.

9. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact us:

PremiumResume

Email: contact@premiumresume.com